If you received a shut-off notice from Seattle City Light (electricity) or Seattle Public Utilities (water, sewer, garbage), or you are unable to pay your bill, you may qualify for emergency payment assistance.
Electricity/Seattle City Light
The City of Seattle manages or operates two different programs that provide one-time payment assistance for eligible residential customers facing electrical disconnection:
- City’s Light’s Emergency Low-Income Assistance Program, which pays 50 percent of the past due balance to a maximum of $200 once every 12 months.
- Project Share, which pays a maximum of $500 in a calendar year. Of this amount, up to $250 can be provided without a customer matching payment. Any additional assistance requires a two-to-one customer matching payment.
For more information or an eligibility assessment, call the Seattle City Light and Seattle Public Utilities Customer Service Center at 206-684-3000, then press 5 for account balance, then press 0 to speak to a customer service representative.
Water, Sewer and Garbage/Seattle Public Utilities
Seattle Public Utilities provides payment assistance and consultation for eligible residential customers facing disconnection of water, garbage and sewer service. Customers who meet the income criteria may receive assistance in the amount of 50 percent of their past due balance to a maximum of $200 in a 12-month period.
Customers requesting assistance must make payment arrangements through Seattle Public Utilities Residential Service Team at 206-684-5800.
